Renan Oliveira.
Hello 👋
I'm Renan Oliveira
servicenow specialist
based in Rio, Brazil.
Work.
Netflix Portal
Netflix clone utilizing ServiceNow's Service Portal
Orkut
Social media clone utilizing ServiceNow's Service Portal
TikTok
Vertical scrolling social media clone utilizing ServiceNow's Service Portal
NowPoker
A New Agile Estimation Experience on ServiceNow
Skills & Services.
Service Portal
In the last couple of years I've started specializing myself on working with the Front-end of the ServiceNow platform. Since then, I've created some of the most impressive projects and shared them on my LinkedIn.
REST/SOAP Integrations
Over the years, I’ve honed my skills in integrating complex systems through REST and SOAP APIs. This experience has enabled me to deliver seamless data exchanges and enhanced functionality across various platforms, showcasing my ability to bridge technology effectively.
Engineering Excelence
I have dedicated myself to the pursuit of engineering excellence, continuously refining my approach to problem-solving and system design. This commitment has resulted in the delivery of high-quality, scalable solutions that meet and exceed industry standards.
Automated Tests
In recent times, I’ve focused on mastering automated testing to elevate the reliability of software solutions. My expertise in crafting and implementing automated tests ensures that applications remain stable and high-performing, instilling confidence in their effectiveness.
About.
ServiceNow Specialist with extensive experience in Information Technology, having worked in global medium to large companies across sectors such as Media (Rede Globo), Information Technology (Equinix Brasil & Capgemini Brasil), and Offshore Maritime (Vision Marine). Currently working as an independent ServiceNow consultant, I support organizations in designing and implementing high-impact solutions that drive digital transformation and operational excellence. One of the highlights of my career was leading transformation initiatives at Critical TechWorks, a joint venture of the BMW Group in Portugal, where I contributed to complex projects from March 2023 to early 2025. This experience stands out as a major case in applying ServiceNow to meet enterprise-level demands in the automotive industry. Recognized as one of the leading experts in Service Portal in Brazil, I have a proven track record in integrating and automating complex processes on the ServiceNow platform, resulting in significant gains in efficiency and strategic alignment. On my profile, you’ll find Service Portal projects that are simply unbelievable to have been accomplished on ServiceNow — be sure to check them out! In parallel, I’m also an instructor for the NowPro and NowPro+ courses, where I help both beginners and experienced developers grow within the ServiceNow ecosystem. At NowPro, we focus on empowering new talent, while NowPro+ delivers advanced training for professionals aiming to stand out in the field. Passionate about technology and digital innovation, I’m always looking for new challenges where I can apply my skills to help organizations unlock their full potential.